Access your serial number and service ID
You can access important information by using the
Information Menu
of your HP all-in-one.
User Guide
207
G
et HP
support
Note
If your HP all-in-one is not turning on, you can view the serial number by looking at the
sticker on the rear upper left corner of the device. The serial number is the 10-character
code in the upper left corner of the sticker.
1
Press and hold
OK
. While holding
OK
, press
4
. This displays the
Information Menu
.
2
Press until
Model Number
appears and then press
OK
. This displays the service ID.
Write down the complete service ID.
3
Press
Cancel
, and then press until
Serial Number
appears.
4
Press
OK
. This displays the serial number.
Write down the complete serial number.
5
Press
Cancel
to exit the
Information Menu
.