Remove print cartridges from a functional HP all-in-one
Turn on the HP all-in-one.
Remove print cartridges from a nonfunctional HP all-in-one
if your device will not turn on.
Open the print-carriage access door.
Wait until the print carriage is idle and silent, and then remove the print cartridges from their
slots and lower the latches. For information on removing the print cartridges, see
Remove both print cartridges and lower both latches. Failure to do so might damage
your HP all-in-one.
Place the print cartridges in print cartridge protectors or an airtight plastic container so they
will not dry out, and put them aside. Do not send them with the HP all-in-one unless the
HP customer support call agent instructs you to.
HP Officejet 7300/7400 series all-in-one
Close the print-carriage access door and wait a few minutes for the print carriage to move
back to its home position (on the right side).
Make sure the scanner has returned to its parked position before turning off the
button to turn off the HP all-in-one.
Unplug the power cord, and then disconnect it from the HP all-in-one. Do not return the
power cord with the HP all-in-one.
The replacement HP all-in-one will not be shipped with a power cord.
Store the power cord in a safe place until the replacement HP all-in-one arrives.
Remove the control panel overlay and pack your HP all-in-one
to complete preparation