HP Officejet 7310 - Print cartridge troubleshooting

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Print cartridge troubleshooting

If you are experiencing problems with printing, you might have a problem with one of the
print cartridges. Try the following:
1

Remove and reinsert the print cartridges and verify that they are fully inserted and
locked in place.

2

If the problem persists, print a self-test report to determine if there is a problem with
the print cartridges.
This report provides useful information about your print cartridges, including status
information.

3

If the self-test report shows a problem, clean the print cartridges.

4

If the problem persists, clean the copper-colored contacts of the print cartridges.

5

If you are still experiencing problems with printing, determine which print cartridge
is experiencing the problem and replace it.

For more information on these topics, see

Maintain your HP all-in-one

.